About us
Welcome to the Park-Hotel Hagenbeck - an extraordinary place where comfort, tradition and nature are combined in a unique way. Our hotel is located right next to the Hagenbeck Zoo in Hamburg and offers an incomparable atmosphere that is at the heart of our hotel.
The Park-Hotel Hagenbeck opened its doors in 2009 and was designed as the world's first zoo-themed hotel. With great attention to detail, we have brought the flair of exotic countries into our hotel. Each room tells its own story and invites our guests on a journey around the world - without leaving the comfort of a first-class hotel.
At Park-Hotel Hagenbeck, the close connection between people, animals and nature is at the heart of our philosophy. We believe that a respectful approach to the environment and its creatures is essential for a sustainable future. Our hotel concept and our daily actions are based on this conviction.
Sustainability is particularly important to us and we strive to keep our ecological footprint as small as possible. We attach great importance to environmentally friendly materials, regional and fair products and innovative energy concepts.
Our team is the heart of the Park-Hotel Hagenbeck. With passion and dedication, we ensure that your stay with us is unforgettable. We attach great importance to personal service and want to make you feel at home. Your satisfaction is our top priority.
We believe that genuine hospitality is based on respect, attentiveness and individual care - values that we live by every day.
If you love hotel life and would like to work in the world's first zoo themed hotel, then we are looking for you! Join our team and apply today!
The Park-Hotel Hagenbeck has been committed to ecological and social responsibility for years. With energy-saving measures throughout the hotel, the introduction of digital work processes and the efficient purchase of regional products as well as the renunciation of overfished and endangered animal species, we have already set an example.
Subway / Bus5 min
Freeway5 min
City center25 min
Zoo5 min
Airport20 min
77 underground parking spaces
Park-Hotel Hagenbeck
Hagenbeckstraße 150
22527 Hamburg
Germany
+49 40 / 800808 100
info@parkhotel-hagenbeck.de
Do not hesitate to contact us. We look forward to welcoming you to Park-Hotel Hagenbeck soon! We hope to welcome you soon and offer you a unique experience that will delight you and your family.
Contact us nowYes, hotel guests can pick up tickets for Hagenbeck Zoo and the Tropical Aquarium at our front desk with a 20% discount.
Yes, clothes can be washed, dry-cleaned, or ironed. Please drop off your laundry at the front desk by 9:00 a.m. so you can get it back that same evening.
Yes, there is a shoe-shining machine in the basement near the exit to the underground parking garage.
We’d be happy to help you make your stay at the Park-Hotel Hagenbeck in Hamburg a special one. Simply contact our reservations team before your arrival.
Yes, please feel free to contact our front desk about this. However, for cybersecurity reasons, we cannot read data from USB drives.
Yes, just drop off your mail at the front desk—we have stamps for you, too.
Yes, adapters are available at the Park-Hotel Hagenbeck reception desk, subject to availability and for a deposit.
The nearest currency exchange office is located at Hamburg Central Station or at Hamburg Airport.
You can get information about doctors, emergency pharmacies, and the nearest hospital at the front desk. In case of an emergency, please dial 112 and then notify our front desk.
Simply hang the "Do Not Disturb" sign on the outside of your room door.
The voltage is 230 volts.
Please remain calm and evacuate the building using the marked emergency exits. The assembly point is located in front of the hotel.
Yes, dogs are very welcome here. We charge €25.00 per night for your four-legged companion. To accommodate guests with allergies, we have selected rooms available for this purpose. Upon request, we’d be happy to provide your dog with a little doggy treat package that includes a blanket, a bowl, and some treats—while supplies last.
Unfortunately, we cannot accommodate cats. We appreciate your understanding.
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